How can we help?

Support for ARIL Full (Mac DMG) and ARIL Cloud (cloud.aril.host). Ask questions, request help with setup, or report a problem — we read every message.

Contact support

Email support@aril.host with your question or request.

  • Which product: ARIL Full or ARIL Cloud
  • Version (Full: Preferences → About, or /version; Cloud: About in the sidebar)
  • macOS / browser version if relevant
  • What you tried and what you expected

Email support

Typical reply within 1–2 business days. For privacy questions, use the same address (see also the Privacy Policy).

Before you write

  • Full — OpenRouter key — Preferences → Subscription. Paste a key from openrouter.ai/keys, then Check connection.
  • Full — Voice — Preferences → Subscription(s) needs a separate OpenAI key.
  • Cloud — Open cloud.aril.host, sign in, and save your keys under Settings.

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